Last updated: 23 April 2026
These Terms and Conditions ("Terms") govern your access to and use of the website located at prospera-technologies.com (the "Site") and any services provided by Prospera Technologies FZ-LLC ("Prospera", "we", "our", "us"), a free zone limited liability company registered in the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates.
By accessing the Site, contacting us, or engaging our services, you ("you", "Client") agree to be bound by these Terms. If you do not agree, please do not use the Site or engage our services.
Prospera provides custom software development services, including but not limited to SaaS products, internal business systems, dashboards, portals, workflow automation, and related consultancy. Our standard engagement model consists of:
The prototype phase creates no obligation on either party to proceed to the full build phase. If you choose not to proceed after the prototype, no payment is due and no further obligations are incurred.
A binding services agreement is formed only when both parties sign a written Statement of Work ("SOW") describing the agreed scope, deliverables, timeline, and price for the full build phase. The prototype phase does not constitute a binding services agreement.
Each SOW shall incorporate these Terms by reference. In the event of a conflict between these Terms and the SOW, the SOW shall prevail for that specific engagement.
You agree to:
Delays caused by late feedback, missing information, or third-party dependencies outside our control may affect delivery timelines and are not our responsibility.
All fees are as set out in the applicable SOW. Unless otherwise agreed in writing:
We reserve the right to suspend services for accounts where payment is more than thirty (30) days overdue.
Your pre-existing materials: You retain all rights to any content, data, branding, or materials you provide to us. You grant us a non-exclusive, royalty-free licence to use such materials solely to perform the services.
Prototype phase: The prototype delivered during the prototype phase remains the property of Prospera Technologies until payment for a full build phase has been made in full. You may review and test the prototype but may not deploy, commercialise, or redistribute it prior to entering into a full build SOW and completing payment.
Full build deliverables: Upon full payment of the fees under an SOW, all intellectual property rights in the bespoke software code and deliverables specifically created for you shall transfer to you, except for:
Each party agrees to keep confidential all non-public information disclosed by the other party in connection with the services, including business information, technical details, source code, and personal data. This obligation continues for three (3) years after termination of the engagement.
This clause does not apply to information that (a) is or becomes publicly available through no fault of the receiving party, (b) is rightfully received from a third party without breach of confidentiality, or (c) must be disclosed by law or court order.
A separate Non-Disclosure Agreement may be signed on request prior to detailed project discussions.
We warrant that the services will be performed with reasonable skill and care in accordance with professional industry standards. Full build deliverables are warranted to materially conform to the agreed specification in the SOW for a period of thirty (30) days following UAT approval. During this warranty period, we will correct defects in the delivered software at no additional cost, provided the defect falls within the agreed scope.
Except as expressly stated in these Terms or an SOW, the services are provided on an "as-is" basis. We make no other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by applicable law:
Either party may terminate an engagement by written notice if the other party materially breaches these Terms or the applicable SOW and fails to remedy the breach within fifteen (15) days of receiving written notice.
You may withdraw from the prototype phase at any time prior to entering into a full build SOW at no cost.
Upon termination of a full build engagement, you shall pay for all work properly completed up to the date of termination. Any paid fees for work not yet performed shall be refunded on a pro-rata basis at our reasonable discretion.
Our collection and processing of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Where we process personal data on your behalf as part of the services, the parties shall enter into a separate data processing agreement where required by applicable law.
Neither party shall be liable for delays or failures in performance caused by circumstances beyond its reasonable control, including natural disasters, acts of government, war, civil unrest, pandemic, internet outages, or third-party service failures. The affected party shall notify the other as soon as reasonably practicable.
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Site or engagement of services after changes are posted constitutes acceptance of the updated Terms.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of the United Arab Emirates and the applicable laws and regulations of the Ras Al Khaimah Economic Zone (RAKEZ), without regard to conflict of laws principles.
The parties shall first seek to resolve any dispute amicably through good-faith discussions. If the dispute cannot be resolved within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the courts of Ras Al Khaimah, United Arab Emirates.
Prospera Technologies FZ-LLC
RAKEZ Free Zone, Ras Al Khaimah
United Arab Emirates
Email: wabil@prospera-technologies.com
Website: prospera-technologies.com